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Capgemini Recruitment in Technical Analyst Job Details
www.freshers-job.comTitle Of Job :- Technical Analyst
Eligibility :- Bachelor Degree,B.E / B.TECH / MCA/BS/MS in EE/CS
Experience :- 1 – 2years Experience.Looking For Freshers Job
Location :- Mumbai- India
Company :- Capgemini.
About Company :- Capgemini, is a French multinational information technology consulting corporation headquartered in Paris, France.[3] It provides IT services and is one of the world's largest IT consulting, outsourcing and professional services companies with almost 190,000 employees in over 40 countries.
Website :- www.capgemini.com
Job Description
Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests. The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
Qualification
(List Primary / Optional / good-to-have skills)
Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc. Candidate with knowledge on BMC remedy will be preferred
Must be graduate. Strong communication & analytical skills & Good team player.
Recent Posts:-
Selection Procedure
Online Aptitude Test,GD
Technical Interview
HR Interview
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