Title Of Job :- Analyst- Client Relationship Management (CRM)
Eligibility :- Bachelor Degree(B.E/B.Tech)
Experience :- Freshers/ Experience Candidate
Location :- Hyderabad, India
Company :- Deloitte
About Company :- Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a UK-incorporated multinational professional services firm with operational headquarters in New York City in the United States Read more...
Website :- www.deloitte.com
Job Description :-
performing contact & organization research and update to CRM
performing executive and board members research
supporting business leaders’ CRM queries through centralized mailbox or one-on-one communications
supporting reporting/dashboard needs of business leaders for efficient use of CRM system
maintaining and updating activity tracker for contacts using various sources
managing ad-hoc requests to support various marketing groups
maintaining and updating process documents
delivering services in line with process requirements and ensuring service level agreements are met
providing a customer focused experience through timely and accurate completion of queries and activities
recording and maintaining accurate activity information tracking through to timely closure
Qualification :-
Contact cleansing and data management experience with multiple stakeholders across regions
Working experience of contact, organization, executive & board member research
Experience of developing/producing reports for business leaders
Excellent communication skills
Proficiency with Microsoft Excel and other Office suite applications
General understanding of contact & account research, and advance reporting
Ability to manage multiple clients in different time-zones
Advanced competencies in MS Office applications (Advance Excel)
Working knowledge of CRM tools
Exposure to marketing automation and data visualization tools
Please read it carefully and eligible candidate can apply for this post before this Opening will get closed. Current Government and Private vacancies are updated regularly with details.
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