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Capgemini Hiring Technical Support Associate :-
Title Of Job :- Associate Learning Management
Eligibility :- Bachelor Degree
Experience :- 3-4 years Experience candidate Looking for ==>Freshers Job
Location :- Kolkata ,India
Company :- Capgemini
About Company :- Capgemini is a French multinational information technology consulting corporation headquartered in Paris, France. It provides IT services and is one of the world's largest IT consulting, outsourcing and professional services companies with almost 190,000 employees in over 40 countries.Read more..
Website :- www.capgemini.com
• Keeps the knowledge base updated and optimized, so that the Service Desk analysts are able to work effectively.
• Ensures knowledge is created, authenticated and approved in accordance with the knowledge management process
• Regular reporting of the knowledge management tool
• Supporting Service Desk agents by ensuring quality and trainings
• Ensures high quality of available knowledge, in terms of consistency and technical merit at the same time assure that the available knowledge is fully understandable for all stakeholders – end users, the Service Desk analysts, and support team members.
Experience in similar role would be an asset
Excellent English language skills both verbal and written;
Analytical skills to evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details
3-4 years experience in Oracle EBS HCM
Should have excellent knowledge and handon experience on OLM
Good knowledge of other modules like Core HR, Performance Management, SSHR is desirable
Working experience on R12
Must have atleast 1-2 full life cycle implementation experience in HRMS
Must have experience in AIM documentation (i.e. BR.100, MD.50, CV.40, TE.40).
Excellent communication skills
Follow the link to Apply Capgemini Technical Support Associate Opening 2017:-
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