Title of Job:- Customer Support Executive
Eligibility:- Freshers Bachelor’s degree
Location:- Noida,India
Company:- HCL
About Us:- HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.
Website:- www.hcl.com
Job Description:-
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
Qualifications:-
* Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
* Improving skill level throughSelf development / nominating training programs
Skill reverification Tests
* Meet the defined Quality Scores. Innovation & Process Improvement
* The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
* To consistently meet or exceed CSAT parameters as defined for the process.
Please read it carefully and eligible candidate can apply for this post before this Opening will get closed. Current Government and Private vacancies are updated regularly with details.
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