Bank of America Hiring Team Member In Gurgaon


Title of Job:- Team Member Job number: 17001921

Eligibility:- Experience Range:- 0-2 Years Graduate

Location:- Gurgaon,IN

Company:- Bank of America

About Us:- Bank of America is an American multinational banking and financial services corporation headquartered in Charlotte, North Carolina. It is the second largest bank holding company in the United States by assets.

Website:-  www.bankofamerica.com

Job Description:-
Respond to customer requests in a timely manner by processing Claims within Turn Around Time
Investigate the claim for identifying suspicious activities on the claims and also looks for the recovery opportunities.
Determine the best course of action for the Customer to resolve the claim
Should have strong understanding of the internal policies, procedures, Amex, Visa and MasterCard guidelines to dispute resolution and regulatory requirements when reviewing Customer accounts
Adherence to the SLA’s – productivity, turn-around-time, and accuracy
Should be flexible in working multiple functions

Qualifications:-

Education Any Graduate
Certifications If Any:- N/A
Experience Range:- 0-2 Years
Mandatory skills:- Fundamental understanding of Credit Cards
Good Communication Skills(both written and oral)
Desired skills*:-
Strong analytical skills
Detail oriented




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