Company Name : Mindtree
Eligibility :- BE/BTECH
Website :- http://www.mindtree.com/
Location :- Bangalore
Eligibility: 2016 Batch –BE/B.Tech candidates with 60% (10th, 12th and Degree).
Salary: INR 2.1 LPA.
Service Agreement: Rs. 2 Lakhs for 2 years from the Date of Joining.
Joining Location for Training: Bhubaneshwar, Mindtree Kalinga.
Stipend during Training: 15,100/- per month (Monthly Kalinga deduction (stay+ laundry) Rs. 6,000/-per month).
Roles and Responsibilities:
• Should have understanding of basic IT related technical terms like memory, server, CPU,
network, IP address etc.
• Prior Experience in infrastructure monitoring will be an added advantage
• Be responsible for queue monitoring and acknowledging tickets.
• Assigning tickets to next level of engineers as per the category of tickets
• Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues &
• Incident management and client handling skills.
• Support on call, ready to work in any shift as per the project need from any Mindtree location.
• Basic application support knowledge
• Excellent written and oral communication
• Ability to work independently, be adaptable to change and varied working hours
• Ready for 24/7 support, rotational shifts
• Ability to take quick decisions, like when to escalate a ticket to next level
• Ability to comprehend the issue and act with swiftness
• Individual must be flexible to work for extended hours, if required.